Case study methodology for a dissertation means studying one or a few bounded cases in depth, in their real-life context, using several sources of evidence. It suits "how" and "why" questions about processes, programs, organizations or events.
This guide covers the main methodological traditions, how to define and bound a case, single and multiple case designs, case selection, data collection, analysis and quality criteria, with an example of how the pieces fit together. Case study is used in very different ways across disciplines, so name the approach you follow and justify it.
The Five Decisions in a Case Study Design
- Approach: whose case study methodology you follow, such as Yin, Stake or Merriam.
- The case: what exactly the case is, and its boundaries in time, place and scope.
- Design: single or multiple cases, holistic or embedded.
- Evidence: which data sources you will combine, and how.
- Analysis: how you will move from data to findings within and across cases.
When a Case Study Design Fits
A case study is a strong choice when the boundary between the phenomenon and its context is blurred, so you cannot study one without the other. It suits questions such as:
- How did one hospital implement a new early-warning system, and why did adoption vary between wards?
- Why did two similar schools respond differently to the same inclusion policy?
- How does a small social enterprise balance commercial and social goals?
It fits less well when you want to measure how common something is across a population, or test the effect of a variable under controlled conditions. Surveys and experiments do those jobs better.
Yin, Stake and Merriam: The Main Approaches
Three authors dominate case study methodology in dissertations. They differ in their philosophical assumptions, and examiners expect your choice to match your stance and your question.
| Author | Stance | Emphasis | Case types named |
|---|---|---|---|
| Robert Yin | Often read as post-positivist or realist | Rigorous design, case study protocol, propositions, analytic generalization | Exploratory, descriptive, explanatory; single or multiple; holistic or embedded |
| Robert Stake | Constructivist, interpretive | Understanding the case in its particularity, flexible design | Intrinsic, instrumental, collective |
| Sharan Merriam | Constructivist, pragmatic qualitative | The case as a bounded system, practical guidance on qualitative case work | Particularistic, descriptive, heuristic studies |
Do not mix the vocabulary of one with the assumptions of another without explanation. Claiming Stake's interpretive approach while promising Yin's theory testing confuses examiners about what kind of knowledge you claim.
Defining and Bounding the Case
The most common weakness in case study dissertations is a vague case. "The NHS" or "remote working" is a topic, not a case. A case is a specific, bounded unit you can describe.
Set boundaries on three dimensions:
- Place or unit: which organization, team, program, community or individual.
- Time: the period the case covers, such as the first 18 months after a policy launch.
- Scope: which activities, people or issues are in and out.
Vague: "This is a case study of digital transformation in healthcare."
Bounded: "The case is the implementation of an electronic early-warning score on the four adult medical wards of one district general hospital, from its launch in January 2024 to December 2024, focusing on nursing staff's use of the system."
Single or Multiple Cases, Holistic or Embedded
Yin's well-known framework crosses two choices. A single case is justified when it is critical, unusual, typical, revelatory or longitudinal. Multiple cases allow comparison and replication, at the cost of depth per case.
| Design | What it means | Example |
|---|---|---|
| Single holistic | One case studied as a whole | One school's response to a policy |
| Single embedded | One case with several units of analysis inside it | One hospital, with four wards as embedded units |
| Multiple holistic | Several cases, each studied as a whole | Three social enterprises compared |
| Multiple embedded | Several cases, each with embedded units | Two councils, each with several service teams |
For a master's dissertation, a single case or two to three cases is usually realistic. Doctoral studies often include more, but there is no rule; depth matters more than number.
Selecting Cases
Case selection is purposive. Explain why each case was chosen and what it allows you to learn, rather than simply that it was accessible.
- Typical case: represents a common situation.
- Extreme or deviant case: unusually successful or unsuccessful, revealing what drives outcomes.
- Critical case: if a pattern holds here, it is likely to hold elsewhere.
- Contrasting cases: similar in most ways but different in outcome, in a multiple design.
- Literal or theoretical replication: in Yin's logic, cases predicted to give similar or contrasting results.
Access genuinely matters, and it is fine to say so, but pair it with a substantive reason. Within each case, you also sample participants and documents purposively.
Collecting Data from Several Sources
Using multiple sources of evidence is a defining feature of case study research. Triangulating across sources strengthens your findings and lets you see the case from different angles.
| Source | What it offers | Watch out for |
|---|---|---|
| Interviews | Perspectives, explanations, experiences | Recall bias, saying what is expected |
| Documents | Policies, minutes, reports, emails; stable and unobtrusive | Written for another purpose; may be incomplete |
| Observation | What actually happens in practice | Time-consuming; your presence may change behavior |
| Archival records | Performance data, service statistics | Access permissions, data quality |
| Physical artifacts | Tools, systems, materials in use | Interpretation needs context |
Yin also recommends a case study protocol (your procedures and questions written in advance) and a case study database (an organized store of all evidence). Both help with dependability and make your audit trail visible.
Analyzing Case Study Data
Analysis usually moves from within each case to across cases. The techniques you use depend on your approach.
- Within-case analysis: build a detailed description of each case, often coding data thematically.
- Pattern matching: compare observed patterns with patterns predicted by theory or propositions (Yin).
- Explanation building: develop an explanation of how or why something happened, refined as evidence is reviewed.
- Time-series or chronology: trace events over time to show sequence and change.
- Cross-case synthesis: compare cases in tables to identify shared and divergent patterns.
Interpretive approaches such as Stake's emphasize categorical aggregation and direct interpretation, building understanding of the case rather than testing propositions.
Rigor, Generalization and Limitations
Case studies are often criticized for being impossible to generalize. The usual answer is that case studies aim for analytic generalization (to theory) or transferability (judged by readers), not statistical generalization to a population.
- Construct validity: multiple sources, a chain of evidence, key participants reviewing the case description.
- Internal validity (explanatory cases): pattern matching, explanation building, addressing rival explanations.
- External validity: theory or replication logic in multiple-case designs.
- Reliability: case study protocol and database.
These are Yin's criteria. If you follow an interpretive approach, credibility, transferability, dependability and confirmability may fit better. Choose criteria consistent with your stance.
Writing the Case Study Methodology Chapter
A clear case study methodology chapter usually follows this order, though your template may differ:
- Philosophical stance and the case study approach you follow, with reasons.
- Definition and boundaries of the case, and the design (single or multiple, holistic or embedded).
- Case selection and, within each case, participant and document sampling.
- Data sources, collection procedures and the case study protocol.
- Analysis techniques within and across cases.
- Quality criteria, reflexivity, ethics and limitations.
Describe each case briefly in the methodology, or in its own section at the start of the findings, so readers understand the context before the evidence.
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Frequently Asked Questions
It can be either or both. Many dissertations use qualitative case studies, but case studies can include survey data, performance statistics or mixed methods.
There is no fixed number. One well-justified case is common at master's level, and two to four cases are common in comparative designs. Depth per case should not be sacrificed for numbers.
Not statistically. Case studies support analytic generalization to theory, or transferability, where readers judge whether findings apply to their setting.
A case study is a research design with a defined method. A case report, common in medicine, describes a single patient or event without the full methodological apparatus.
Often yes, and it is common in practice doctorates. Address insider bias, confidentiality and power relationships in your methodology and ethics sections.
Yin recommends propositions for explanatory designs, while exploratory or interpretive case studies often work without them. Follow the approach you have chosen.
A design in which one case contains several sub-units of analysis, such as several departments within one organization, studied as part of the whole.
Use a pseudonym, generalize identifying details such as size and location, and check documents and quotations for clues. Explain your approach in the ethics section.